Privacy Policy

1. Who we are

NetGuru Consulting is a UK-based freelance web consultancy. References to "we", "us" or "our" in this policy refer to NetGuru Consulting.

For any privacy-related queries, please contact us at: info@netguruconsulting.co.uk

2. What personal data we collect

We collect personal data only when you choose to provide it to us. This may include:

• Contact information — your name and email address when you submit our contact form
• Message content — any information you include in your enquiry
• Technical data — your IP address, browser type, and pages visited, collected automatically via server logs

We do not collect sensitive personal data (such as health, financial, or biometric information) and we do not use cookies beyond those strictly necessary for the website to function.

3. How we use your data

We use your personal data solely for the following purposes:

• To respond to your enquiry and provide the services you have requested
• To maintain records of our correspondence with you
• To fulfil our legal obligations
• To improve the performance and security of our website

We rely on legitimate interests as our lawful basis for processing contact form submissions, and on legal obligation for any statutory data retention requirements.

4. How we share your data

We do not sell, rent, or trade your personal data to third parties. Your data may be shared only in the following limited circumstances:

• Hosting providers — our web hosting provider processes server log data as part of their infrastructure services
• Legal requirements — where we are required to disclose information by law, court order, or regulatory authority

Any third-party providers we use are required to handle your data in accordance with UK data protection law.

5. How long we keep your data

We retain contact form enquiries and related correspondence for up to 3 years from the date of last contact, after which they are securely deleted. Server log data is retained for up to 90 days.

6. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to ask us to correct inaccurate data
• Right to erasure — to ask us to delete your data in certain circumstances
• Right to restrict processing — to ask us to limit how we use your data
• Right to object — to object to our processing of your data based on legitimate interests
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please email us at info@netguruconsulting.co.uk. We will respond within 30 days.

7. Cookies

This website uses only a session cookie for our contact form's spam-prevention rate limiting. This cookie does not track you across other websites, contains no personally identifiable information, and is deleted when you close your browser.

We do not use analytics cookies, advertising cookies, or any third-party tracking scripts.

8. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website is served over HTTPS and we do not store contact form submissions in a database — they are delivered directly to our email inbox.

9. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after an update constitutes acceptance of the revised policy.

11. How to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113